Timeshare Housekeeping Office Assistant

Massanutten Resort; Hopkins Spring (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Vision

Life Insurance

Dental

ESOP

7 Paid Holidays

Vacation Time

Sick Time Available

Free Resort Amenities & Discounts

Professional Development Assistance

Uniforms provided

Job summary

Massanutten Resort in McGaheysville, VA seeks a Housekeeping Office Assistant to manage daily administrative tasks for the housekeeping department and support communication across guests, staff and management.

Applicants must be 18+, bilingual in English/Spanish, with strong computer skills and the ability to multitask in a fast-paced setting. The role includes coordinating work, generating reports, and handling keys, with full-time hours and comprehensive benefits.

Qualifications

• Must be 18 years or older.
• Bilingual English/Spanish required.
• Excellent verbal and written communication skills.
• Computer literacy required.

Responsibilities

• Manage day-to-day administrative tasks for housekeeping operations.
• Generate daily reports and assist labor allocations.
• Coordinate work assignments for housekeepers and collect employee keys.
• Provide exceptional customer service and facilitate communication across guests, staff and management.

Skills

Verbal communication

Bilingual English/Spanish

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Massanutten Resort
McGaheysville, VA 22840, USA

Description

Work Here, Play Here! 100% Employee owned! Bring your individual talents here and discover for yourself why a career with Massanutten Resort is the opportunity you've been looking for.

Job Summary

The Housekeeping Office Assistant manages the day-to-day administrative aspects of our housekeeping operations while providing exceptional customer service and facilitating communication among guests, staff, management, and other departments. Applicants must be at least 18 years old with reliable transportation, a positive attitude, and a strong desire to work as efficiently as possible. This role requires excellent communication skills and the ability to multitask in a fast-paced environment with little or no supervision. Core responsibilities include managing labor allocations, generating daily reports, coordinating work assignments for housekeepers, and collecting employee keys. Bilingual proficiency in English and Spanish as well as computer literacy are required, while previous office and customer service experience are preferred. Other duties as assigned by management.

Requirements:

• Computer knowledge (Microsoft word and excel)
• Must have excellent verbal and written communication skills
• Must be 18 years or older
• Detail Oriented and good organizational skills
• Ability to multitask in a fast-paced environment
• Performs all task in a safe and efficient manner
• Must be bilingual (English/Spanish)

We value the hard work and dedication of our employees! That is why we offer comprehensive benefits as well as an excellent retirement plan!

• Full-time, year-round work (one location)
• Medical benefits, Vision, Life Insurance, Dental, ESOP (Employee Stock Ownership Plan)
• 7 Paid Holidays, Vacation Time, Sick Time Available
• Free Resort Amenities & Discounts (Including RCI Exchange Vacation Plan and Resort Lodging Usage)
• Professional Development Assistance
• Company provided uniforms

Job Type: Full-Time

Schedule

Days:

• Four days a week | Weekends (rotation) | Holidays included

Hours:

• 7:00 AM to 5:00 PM or until the work is completed

Compensation:

• Pay: $14.00/Hour

Education:

• High school Diploma or equivalent (required)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.