Front Office Manager – Parking & Transportation (Onsite)

University of Nevada, Reno; Reno (NV); On-site; USD 52,000 - 72,000; Full time

Job summary

University of Nevada, Reno is seeking an Administrative Assistant4 for Parking and Transportation Services. This full-time, onsite role in Reno supports front office operations, payroll deductions, and permit management.

The position requires supervisory experience, strong communication, and proficiency with MS Office. A high school diploma and a Nevada driver’s license are required; the department offers comprehensive benefits and competitive pay.

Qualifications

• Four years of progressively responsible relevant work experience, including at least one area of admin/support for staff or management.
• One year as Administrative Assistant III in Nevada State service or equivalent.
• Valid Class C driver’s license required at appointment and ongoing.

Responsibilities

• Manage front office staff: hiring, feedback, performance evaluations, training, time-off requests, task assignments, and backup support.
• Oversee daily front office operations: cash drawer balancing, deposits, discrepancy resolution, permit coordination, and data reporting.
• Address customer concerns, complaints, and escalated issues promptly and professionally.
• Manage high-level front office financial transactions: permit payments, void requests, online reviews, and P‑card reconciliations.
• Coordinate citations collections, including monthly notifications by email and mail.
• Monitor campus parking inventory; update zone data reports and published maps; provide parking solutions.

Skills

Supervisory skills

Customer service

Communication

Attention to detail

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

University of Nevada, Reno is seeking an Administrative Assistant4 for Parking and Transportation Services. This full-time, onsite role in Reno supports front office operations, payroll deductions, and permit management.

The position requires supervisory experience, strong communication, and proficiency with MS Office. A high school diploma and a Nevada driver’s license are required; the department offers comprehensive benefits and competitive pay.