Front Office Manager - Mountain Resort with Ski Perks

Socket.dev; Mammoth Lakes (CA); On-site; USD 70,000 - 74,000; Full time

Benefits offered by this job

Ski passes for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain in Mammoth Lakes, CA, is seeking a Front Office Supervisor to oversee daily Front Office operations, including Front Desk, Bell, Concierge, and Shuttle. The role drives financial, employee, and guest-service goals and requires strong communication and software skills.

Ideal candidates hold a four-year degree, have 2+ years in hospitality supervision, and understand mountain resort dynamics. Competitive pay and resort lifestyle benefits are offered.

Qualifications

• Four-year college degree preferred.
• Minimum of 2 years’ Hospitality supervisory experience required, with management experience in the hotel industry preferred
• Experience in a Mountain and/or Destination Resort hotel preferred
• Strong written and verbal skills required
• Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
• Strong work ethic.
• Ability to effectively communicate to guests, employees, and management.
• Ability to perform under pressure and with deadlines.
• Ability to solve problems using common sense and hotel policy.

Responsibilities

• Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle.
• Responsible for financial, employee, and guest service goals of the department.

Skills

Hospitality supervisory experience

Strong written and verbal skills

Guest service focus

Communication to guests and staff

Education

Four-year college degree preferred

Tools

MS Excel

MS Word

PowerPoint

Visual One

Job description

Mammoth Mountain in Mammoth Lakes, CA, is seeking a Front Office Supervisor to oversee daily Front Office operations, including Front Desk, Bell, Concierge, and Shuttle. The role drives financial, employee, and guest-service goals and requires strong communication and software skills.

Ideal candidates hold a four-year degree, have 2+ years in hospitality supervision, and understand mountain resort dynamics. Competitive pay and resort lifestyle benefits are offered.