Assistant Front Office Manager - Mountain Resort Leader

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Free season pass

Healthcare

Dental

Vision

401k with company match

PTO for benefit eligible employees

Discounts on Marriott hotels worldwide

Discounts on ski lessons

Friends and Family vouchers

Job summary

Mammoth Mountain seeks a dedicated Front Desk Supervisor to oversee front desk, bell, valet, and concierge operations. You will lead guest service, training, and daily staff management while ensuring smooth operations in a busy resort environment.

The role requires supervisory experience, strong communication, and proficiency with hotel software. This full‑time, on‑site position offers competitive hourly pay and benefits as described in the listing.

Qualifications

• Four year college degree preferred.
• Minimum 2 years experience in hotel front desk and reservations operations.
• Minimum 6 to 12 months of supervisory experience.
• Strong working knowledge of business software.

Responsibilities

• Manages all aspects of Front Desk including front desk, bell, valet, and concierge.
• Responsible for training, guest service, employee relations, and purchasing if required.
• Acts as manager on duty.

Skills

Guest service

Communication

Supervisory experience

Training

Education

Bachelor's degree preferred

Tools

MS Excel

Word

PowerPoint

Sirius

Visual One

Job description

Mammoth Mountain seeks a dedicated Front Desk Supervisor to oversee front desk, bell, valet, and concierge operations. You will lead guest service, training, and daily staff management while ensuring smooth operations in a busy resort environment.

The role requires supervisory experience, strong communication, and proficiency with hotel software. This full‑time, on‑site position offers competitive hourly pay and benefits as described in the listing.