Front Office Assistant

Metro Physical & Aquatic Therapy; York (York County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits package (401k)

Professional development opportunities

Corporate discount plans

Employee Assistance Program

Job summary

Alliance Physical and Occupational Therapy is seeking an organized front office coordinator to manage patient flow and non-clinical services. Responsibilities include greeting patients, answering phones, scheduling, data entry, and maintaining records.

The role requires strong attention to detail, proficiency in Word and Excel, and flexibility with hours. Medical software experience is preferred and a team-oriented environment is emphasized.

Qualifications

• Greeting patients and delivering outstanding customer service.
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Responsibilities

• Greet patients and provide outstanding customer service.

Skills

Telephone skills

Word processing

Excel proficiency

Data entry

Customer service

Education

High school diploma

Tools

Medical software

Job description

Company Description

Alliance Physical and Occupational Therapy is an outpatient physical therapy and occupational therapy practice that treats a variety of impairments and conditions. We specialize in work-related injuries as well as orthopedic injuries for all age ranges. We understand how important it is for our patients to get back to their normal lifestyles as quickly and safely as possible. We are a team that is dedicated to providing the highest quality care in a friendly and supportive environment. Our patients are encouraged to participate in their goal setting to provide the most personalized and creative treatment plan. We are committed to both our patients’ timely recovery and the prevention of future impairments. Come join our team of talented professionals!

Job Description

This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic Scheduling
• Data Entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting co-pays
• Faxing, filing, and performing any other duties as assigned

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience.
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Time Management and Organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

• Competitive compensation
• Excellent benefits package, including 401k
• Multiple opportunities for professional development, specialization, and leadership
• Corporate discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive