Front Office Manager

MARQUEE HOSPITALITY; Woodbridge (VA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to oversee daily hotel operations and enhance guest experiences. This dynamic role involves managing staff, implementing financial plans, and ensuring brand standards are met. The ideal candidate will thrive in a fast-paced environment, focusing on operational excellence and team development. With flexible schedules and a supportive work culture, this position offers an exciting opportunity to make a significant impact in the hospitality sector. Join a team that values innovation and dedication, and help create memorable experiences for guests.

Benefits

Quarterly celebrations with gifts or bonuses

Buddy program for employee support

Flexible schedules

Employee incentives

Qualifications

• Experience in hotel operations and management.
• Strong financial acumen and ability to develop staff.

Responsibilities

• Manage daily hotel operations and staff scheduling.
• Assist in financial planning and capital improvement recommendations.

Skills

Hotel Management

Financial Planning

Staff Development

Customer Service

Operational Management

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Tools

Google Drive

Job description

Join to apply for the Front Office Manager role at MARQUEE HOSPITALITY.

This role involves assisting in managing day-to-day hotel operations, maximizing financial returns, developing staff, creating a unique guest experience, executing brand standards, and building brand awareness in the local community. The candidate will act as General Manager in the absence of the GM.

Responsibilities

1. Assist in developing, implementing, and monitoring financial and operational plans.
2. Manage hotel operations across all departments and provide regular guidance.
3. Record and input credit card and petty cash transactions into the hotel’s Google Drive folder.
4. Recommend capital improvements to enhance hotel assets and brand loyalty.
5. Complete monthly EOM reports by the specified deadline.
6. Manage daily operations, assign tasks, and set performance goals.
7. Oversee front desk and shuttle staff, ensuring checklists are completed.
8. Manage staff scheduling within payroll budgets.
9. Communicate operational issues to management and ensure coordination between front desk and housekeeping.
10. Provide coaching, mentoring, and feedback to staff to improve performance and resolve conflicts.

Benefits

• Quarterly celebrations with gifts or bonuses.
• Buddy program for employee support.
• Flexible schedules.
• Employee incentives.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Administrative
• Industry: Investment Management