Front Office Manager

Paradigm Oral Health; Portsmouth (NH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Office Manager to lead the administrative functions of their front office. This role involves overseeing daily operations, ensuring efficient patient flow, and maintaining a high standard of customer service. With a focus on teamwork, the ideal candidate will be responsible for hiring and training staff, managing schedules, and providing clerical support. This is a fantastic opportunity to contribute to a positive patient experience in a supportive and professional environment, with competitive pay and comprehensive benefits.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Employee Assistance Program (EAP)

401(k) Plan with Company Match

Paid Vacation

Short Term Disability

Long Term Disability

Uniforms/Scrubs Provided

Qualifications

• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Responsibilities

• Oversees daily work activities of the front office and patient flow.
• Responsible for hiring and onboarding new front office team members.
• Maintains the highest standard of professionalism and customer service.

Skills

Microsoft Office Suite

Office Management Procedures

Verbal Communication

Written Communication

Interpersonal Skills

Organizational Skills

Time Management

Problem-Solving

Education

High School Diploma

College Education

Job description

3 days ago Be among the first 25 applicants

The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure the best possible patient experience.

Role and Responsibilities

• Oversees the daily work activities of the front office and patient flow.
• Responsible for hiring, onboarding, and coordinating training schedules for new front office team members.
• Assists with discipline of team members in accordance with company policy.
• Provides annual reviews for front office team members.
• Creates front office team member schedules.
• Maintains office equipment including cleaning, maintenance, and repairs.
• Provides clerical support when needed to assist the front office team.
• Maintains proper inventory of office supplies.
• Maintains the highest standard of professionalism and customer service.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• College education preferred.
• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Skills and Abilities

• Basic office skills such as typing and filing.
• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to quickly find solutions that enhance the patient experience.
• Ability to work cross-functionally with other team members.

Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Short Term and Long Term Disability Plan

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care

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