Front Office Manager

Stryker Corporation; Portsmouth (NH); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to lead the administrative functions of the front office. This role involves overseeing daily operations, managing team schedules, and ensuring a seamless patient experience. The ideal candidate will possess strong organizational and communication skills, along with a background in medical or dental settings. With a focus on professionalism and customer service, you will play a pivotal role in enhancing the patient experience while fostering a collaborative team environment. Join this dynamic organization and make a meaningful impact in the healthcare sector.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Employee Assistance Program

Uniforms/Scrubs Provided

401(k) Plan with Company Match

Health Savings Account

Paid Vacation

Paid Holidays

Short and Long Term Disability Plans

Qualifications

• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Responsibilities

• Oversees daily work activities of the front office and patient flow.
• Responsible for hiring and onboarding new front office team members.
• Maintains office equipment and provides clerical support.

Skills

Office Management

Microsoft Office Suite

Customer Service

Communication Skills

Organizational Skills

Time Management

Problem Solving

Education

High School Diploma

College Education

Tools

Clerical Support Tools

Job description

Role and Responsibilities

The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.

• Oversees the daily work activities of the front office and patient flow.
• Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
• Assists with discipline of team members in accordance with company policy.
• Provides annual reviews for front office team members.
• Creates front office team member schedules.
• Maintains office equipment including cleaning, maintenance, and repairs.
• Provides clerical support when needed to assist front office team.
• Maintains proper inventory of office supplies.
• Maintains the highest standard of professionalism and customer service.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• College education preferred.
• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Skills and Abilities

• Basic office skills such as typing and filing.
• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to quickly find solutions that enhance the patient experience.
• Ability to work cross functionally with other team members.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Short Term andLong Term Disability Plan

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