Front Office Leader | Guest Services at a Growing Hotel

PM-Hospitality-Strategies,-Inc.; Vienna (VA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

Embassy Suites in Tysons Corner, Virginia is seeking a Front Office Manager to lead the front desk team, ensuring smooth operations and superior guest service. You will combine business acumen with managerial experience to drive guest satisfaction and repeat visits.

The role requires at least two years in hotels plus two years in a hotel leadership position, with a focus on coaching, teambuilding, and staff development.

Qualifications

• Requires minimum two years in hotels and at least two years in a hotel leadership role (Manager+).
• People management, coaching, and teambuilding experience preferred.

Responsibilities

• Oversee day-to-day operations of the front desk and related functions.
• Lead and train Front Office staff and manage scheduling.
• Coordinate night audit, group billing, and cross-department communication as needed.
• Serve as liaison between General Manager and staff.

Skills

Front desk leadership

Team leadership

Guest service

Coaching & development

Job description

Embassy Suites in Tysons Corner, Virginia is seeking a Front Office Manager to lead the front desk team, ensuring smooth operations and superior guest service. You will combine business acumen with managerial experience to drive guest satisfaction and repeat visits.

The role requires at least two years in hotels plus two years in a hotel leadership position, with a focus on coaching, teambuilding, and staff development.