Front Office Leader - Guest Experience & Team Coach

Peachtree Group Hospitality Management; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking a Front Office Manager for the Hampton Inn-Indianapolis, IN. The role leads the front desk team, delivering personalized guest experiences and upholding company values across operations.

You will coach staff, manage daily activities, and collaborate with other departments to ensure smooth operations and exceptional guest satisfaction at the Indianapolis property.

Qualifications

• Minimum 1 year of hotelFront Desk/guest service experience.
• Strong leadership and team coaching abilities.
• Excellent communication and guest-relations skills.

Responsibilities

• Lead the front desk team with passion, creativity and professionalism.
• Ensure guest interactions are memorable and personalized.
• Coach staff to handle guest requests with hospitality.
• Oversee daily operations and ensure standards meet guest expectations.
• Coordinate with Housekeeping and Engineering to maintain room and facility quality.

Skills

Guest relations

Leadership

Communication

Job description

Peachtree Group Hospitality Management is seeking a Front Office Manager for the Hampton Inn-Indianapolis, IN. The role leads the front desk team, delivering personalized guest experiences and upholding company values across operations.

You will coach staff, manage daily activities, and collaborate with other departments to ensure smooth operations and exceptional guest satisfaction at the Indianapolis property.