Front Office Leader & Guest Experience Manager

Apsilon Hotels, LLC; Peachtree City (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Apsilon Hotels, LLC is seeking an experienced Front Office Manager to direct daily Front Office operations in Georgia. You will lead the team, supervise staff, and ensure swift, friendly check-in and checkout while optimizing revenue and guest satisfaction.

The role demands hands-on leadership, training, scheduling, and strict adherence to company standards. On-site collaboration with departments ensures consistent service excellence.

Qualifications

• High school diploma required; two years supervisory experience preferred.
• Basic math and financial transaction handling.
• Excellent interpersonal and communication skills; fluent English.
• Ability to multi-task and manage front desk operations.
• Knowledge of workplace safety procedures.

Responsibilities

• Direct Front Desk staffing, recruitment and training.
• Oversee guest check-in/out and ensure excellent service.
• Administer scheduling and payroll-related tasks for Front Office.
• Maintain awareness of hotel products and services for guests.
• Ensure compliance with company standards and POS procedures.

Skills

Supervisory experience

Interpersonal skills

Multi-tasking

Mathematical basics

English communication

Computer skills

Education

High School diploma

Tools

PBX Front Desk Machine

Word Processing

Spreadsheet

Printer/Copier/Fax

Job description

Apsilon Hotels, LLC is seeking an experienced Front Office Manager to direct daily Front Office operations in Georgia. You will lead the team, supervise staff, and ensure swift, friendly check-in and checkout while optimizing revenue and guest satisfaction.

The role demands hands-on leadership, training, scheduling, and strict adherence to company standards. On-site collaboration with departments ensures consistent service excellence.