Front Office Leader: Elevate Guest Experience & Operations

HHM Hospitality; Sparks (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Employee Assistance and Wellness Program

Job summary

HHM Hospitality in Sparks, Nevada is seeking a Front Office Manager to oversee operations ensuring the highest level of guest service and compliance with sustainability standards. The manager will be responsible for budgeting, staff training, and maintaining guest satisfaction.

The ideal candidate will have 2 to 5 years of hospitality experience and a preference for an Associate’s or Bachelor’s degree. The role offers competitive wages and a variety of benefits including health insurance and employee wellness programs.

Qualifications

• 2 to 5 years of hospitality-related experience.
• Strong understanding of guest satisfaction metrics and budget management.

Responsibilities

• Manage hotel front office operations according to guest service standards.
• Supervise front office financial operations and compliance.
• Monitor guest satisfaction scores and develop action plans.

Skills

Hospitality experience

Guest service skills

Team management

Education

Associate’s or Bachelor’s degree preferred

Job description

HHM Hospitality in Sparks, Nevada is seeking a Front Office Manager to oversee operations ensuring the highest level of guest service and compliance with sustainability standards. The manager will be responsible for budgeting, staff training, and maintaining guest satisfaction.

The ideal candidate will have 2 to 5 years of hospitality experience and a preference for an Associate’s or Bachelor’s degree. The role offers competitive wages and a variety of benefits including health insurance and employee wellness programs.