Front Office Lead: Patient Experience

RiseMe; Greenbrae Marina (CA); On-site; USD 31,000 - 43,000; Full time

Job summary

Prima Medical Foundation dba MarinHealth Medical Network is seeking a Front Office Coordinator to deliver an excellent patient experience. The role demands a dependable team player with strong interpersonal skills to manage a high-volume, front-desk environment.

The position emphasizes professional attitude, confidentiality, and solid administrative experience, with duties including appointment scheduling, patient intake, and EHR management. Day shift, on-site locations in Marin County.

Qualifications

• High school diploma or GED required.
• Completion of business school or related training, including computer courses preferred.
• One year of progressive responsibility and related work experience.
• Experience with electronic medical records; EPIC software a plus.
• Bi-lingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions; maintains patient charts.
• Prepares patient charts and other office documents; scans and sorts documents into EHR.
• Attends staff meetings and maintains files; assists in updating office systems.
• Greets and registers patients; verifies information and updates patient records.
• Oversees reception area, maintains patient confidentiality, and balances copays.

Skills

Interpersonal skills

English proficiency

Communication

Education

High school diploma or GED

Business training (computer courses)

Tools

EPIC

Microsoft Office

Job description

Prima Medical Foundation dba MarinHealth Medical Network is seeking a Front Office Coordinator to deliver an excellent patient experience. The role demands a dependable team player with strong interpersonal skills to manage a high-volume, front-desk environment.

The position emphasizes professional attitude, confidentiality, and solid administrative experience, with duties including appointment scheduling, patient intake, and EHR management. Day shift, on-site locations in Marin County.