Front Office Lead - Client Concierge (Law Firm)

McCarthy & Akers, PLC | Estate Planning Attorneys; Winchester (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

McCarthy & Akers, PLC is seeking a Front Office Coordinator to serve as the welcoming first point of contact and to keep the office running smoothly. You will greet clients, manage schedules, and support leadership with day-to-day tasks in a professional environment in Winchester, VA.

The ideal candidate has 2+ years in customer service or reception, preferably with experience in a law firm or professional services.

Qualifications

• 2+ years of experience in customer service, reception, or administrative support.
• Experience in a law firm or professional services office a plus.
• High school diploma or higher degree preferred.

Responsibilities

• Greet clients in the office with warm, professional hospitality.
• Manage schedules, correspondence, and day-to-day administrative tasks for firm leadership.
• Identify needed repairs, cleaning, or improvements during office walkthroughs.
• Coordinate contractors for repairs and maintenance.
• Support phones, IT, and office infrastructure with timely issue escalation.
• Maintain organized office supplies and assets.
• Coordinate rent collection, repairs, and leasing of neighboring rentals as needed.

Skills

Customer service

Reception

Administrative support

Microsoft Office

Google Suite

IT support

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Microsoft Office Suite

Google Workspace

Job description

McCarthy & Akers, PLC is seeking a Front Office Coordinator to serve as the welcoming first point of contact and to keep the office running smoothly. You will greet clients, manage schedules, and support leadership with day-to-day tasks in a professional environment in Winchester, VA.

The ideal candidate has 2+ years in customer service or reception, preferably with experience in a law firm or professional services.