Client Experience Concierge

Lowenstein Sandler LLP; Washington (District of Columbia); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Job summary

Lowenstein Sandler LLP in Washington, DC is seeking a Client Relations Coordinator to serve as a front-line ambassador, delivering high-quality client experiences. The role emphasizes reception duties, visitor management, and coordination of meetings with attorneys and staff.

The position requires 5+ years of reception experience (law firm preferred), strong typing (50 wpm) and proficiency with Word/Outlook, plus excellent communication and organizational skills.

Qualifications

• Minimum 5+ years of reception experience; law firm experience preferred.
• Typing speed of at least 50 wpm; proficient in Microsoft Word and Outlook.
• Strong verbal communication skills and professional interpersonal demeanor.
• Customer-service orientation with ability to work in a team.
• Excellent organizational and time-management abilities.

Responsibilities

• Direct telephone calls to appropriate attorneys and staff.
• Meet and greet clients and visitors; provide information.
• Maintain a log of visitors.
• Schedule conference rooms using booking software.
• Coordinate technology, room setup, and catering for meetings.
• Maintain a neat lobby and reception area; ensure reliability of attendance.
• Provide coverage for attorneys when assistants are unavailable.
• Uphold a professional demeanor with clients, staff, vendors and visitors.

Skills

Reception experience

Typing 50 wpm

Verbal communication

Interpersonal skills

Client service orientation

Teamwork

Time management

Organization

Tools

Microsoft Word

Outlook

Job description

Lowenstein Sandler LLP in Washington, DC is seeking a Client Relations Coordinator to serve as a front-line ambassador, delivering high-quality client experiences. The role emphasizes reception duties, visitor management, and coordination of meetings with attorneys and staff.

The position requires 5+ years of reception experience (law firm preferred), strong typing (50 wpm) and proficiency with Word/Outlook, plus excellent communication and organizational skills.