Front Office Host/PBX

Hyatt Regency; Boca Raton (FL); On-site; USD 28,000 - 44,000; Full time

Job summary

Hyatt Regency Aruba Resort, Spa and Casino in Aruba seeks a Front Office Colleague responsible for guest registration and communicating hotel services and promotions.

This role offers exposure to payment processing, guest inquiries, and being the face of Hyatt, with cross-training as a PBX operator to support hotel operations.

The successful candidate will thrive in a fast-paced environment and contribute to memorable guest experiences.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Flexible schedule including am or pm shifts, weekends, and Holidays.

Responsibilities

• Front Office responsibilities include guest registration and communicating hotel services and promotions.
• Handle payment processing and respond to guest inquiries; you’ll also be cross-trained as a PBX operator.

Skills

Customer service

Job description

Organization- Hyatt Regency Aruba Resort, Spa and Casino

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Colleague. This position will be cross-trained as a PBX operator.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We build connections, celebrate success, and create inclusive environments together.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Flexible schedule including am or pm shifts, weekends, and Holidays.