Front Office Agent

Hyatt Hotels Corporation; Miami (FL); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Dream South Beach, a Hyatt property, seeks a Front Office Associate/Front Desk Agent to manage guest check-in, communicate hotel services, and assist guests with promotions. You will process payments, handle inquiries, and represent Hyatt in a guest-facing capacity.

The role emphasizes courtesy, efficiency, and a welcoming front-desk presence, contributing to memorable guest experiences at our Florida property.

Formación

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work overnight shifts.

Responsabilidades

• Manage guest registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Conocimientos

Customer service orientation

Verbal and written communication

Stamina to stand long hours

Overnight shifts availability

Descripción del empleo

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Dream South Beach is looking for a Front Office Associate/Front Desk Agent to join the team. Front Office Associates/Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to work overnight shifts

Hyatt Regency Houston Downtown | Houston , TX , US

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