Front Desk Agent-FT

Hyatt Hotels Corporation

Chapel Hill (NC)

On-site

USD 3,200 - 4,400

Full time

1 hour ago
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Benefits offered by this job

12 free room nights after 90 days of (
Medical, Prescription, Dental and Vis­
401K with company match
Paid Vacation, sick days, new child-le
Tuition Reimbursement
Employee Stock Purchase Plan
Discounts at Crossroads
Discounts at retailers

Job summary

Hyatt Regency Trinidad is seeking a Front Office Associate to handle guest registration and communicate hotel services. You will respond to guest inquiries, process payments, and represent Hyatt with a focus on delivering caring, efficient service and memorable experiences.

The role requires a true customer-service mindset, refined communication skills, and the ability to stand for long periods, with a flexible schedule including weekdays, holidays, and varying hours.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.
  • Ability to work a flexible schedule weekdays/hours/holiday

Responsibilities

  • Front office associates are responsible for the guest registration process and communication of hotel services and promotions.
  • Process forms of payment and respond to guest inquiries.
  • Be the face of Hyatt, delivering efficient service and meaningful experiences.

Skills

Customer service
Communication
Stamina
Flexible schedule

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

We offer excellent benefits:

  • 12 free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire
  • Medical, Prescription, Dental and Vision Insurance after 30 days of employment
  • 401K with company match
  • Paid Vacation, sick days, new child leave and personal day
  • Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
  • Tuition Reimbursement
  • 50% discount in Crossroads
  • 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
  • Employee Stock Purchase Plan
  • Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.
  • Ability to work a flexible schedule weekdays/hours/holiday

Hyatt Regency Trinidad | Port of Spain , TTI , TT

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