Front Office Host: Guest Experience & Promotions

Hyatt Regency Dfw; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel room discounts

Paid time off (PTO)

401(k) Match

Medical, dental, vision insurance

Tuition reimbursement

Transit pass

Free meals

Career growth

Job summary

Hyatt Hotels Corporation is seeking a Front Office Host to welcome guests, manage registrations and convey hotel services. You will play a visible role in shaping the guest experience while handling inquiries and payments with a courteous approach.

The position supports flexible shifts including mornings, afternoons and evenings, and prior hotel or customer service experience is preferred to excel in a fast-paced setting. Join a team focused on outstanding service and guest satisfaction.

Qualifications

• 1 year hotel experience or customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to stand for extended periods in a fast-paced environment.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Handle guest inquiries and payments.
• Provide friendly, attentive service and help create a positive guest experience.

Skills

Guest services

Communication skills

Multi-tasking

Computer skills

Flexible schedule

Customer service

Stand for long periods

Tools

Point-of-sale systems

Job description

Hyatt Hotels Corporation is seeking a Front Office Host to welcome guests, manage registrations and convey hotel services. You will play a visible role in shaping the guest experience while handling inquiries and payments with a courteous approach.

The position supports flexible shifts including mornings, afternoons and evenings, and prior hotel or customer service experience is preferred to excel in a fast-paced setting. Join a team focused on outstanding service and guest satisfaction.