Front Office Host: Create Welcoming, Memorable Stays

Hyatt Hotels Corporation; Orlando, Northern (FL, KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free room nights

Room discounts for family & friends

Medical insurance

Dental and vision insurance

401K with company match

Paid family bonding time

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino seeks a Front Office Host to be at the heart of our guests’ journey. You’ll ensure a warm welcome, smooth check-in/check-out, and accurate information on services and promotions, setting the tone for an unforgettable stay.

Ideal candidates bring guest-focused energy, strong communication skills, and the ability to work varying shifts in a vibrant resort environment. Join a team that values hospitality, teamwork, and guest satisfaction.

Qualifications

• Customer-focused attitude in a fast-paced environment.
• Excellent verbal and written communication with guests and colleagues.
• Ability to stand for extended periods and remain energetic.
• Wlexibility to work mornings, evenings, weekends and holidays.

Responsibilities

• Handle guest registration with a welcoming check-in/check-out.
• Promote hotel services, amenities and current promotions.
• Process payments accurately and efficiently.
• Respond to guest inquiries with tailored solutions.
• Engage guests to strengthen connection to Hyatt brand.
• Represent the Front Office as the face of hospitality.

Skills

Guest service mindset

Verbal communication

Written communication

Stamina

Flexible shifts

Job description

Hyatt Regency Lake Tahoe Resort, Spa and Casino seeks a Front Office Host to be at the heart of our guests’ journey. You’ll ensure a warm welcome, smooth check-in/check-out, and accurate information on services and promotions, setting the tone for an unforgettable stay.

Ideal candidates bring guest-focused energy, strong communication skills, and the ability to work varying shifts in a vibrant resort environment. Join a team that values hospitality, teamwork, and guest satisfaction.