Front Office Host

Hyatt Hotels Corporation; California (MO); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

12 complimentary hotel room nights

Medical, Dental and Vision

401K retirement savings plan

Tuition Reimbursement

Flexible Spending Account

Complimentary Employee Meals

Job summary

Hyatt Regency La Jolla is seeking a Front Office Host to welcome guests at registration and share information about hotel services and promotions.

You will respond to guest inquiries, process payments, and act as the face of Hyatt to create a memorable guest experience. Open availability including evenings, weekends, and holidays is required.

Hyatt offers competitive benefits and the chance to grow within a caring, inclusive culture.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.

Responsibilities

• Greet guests at registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries in a timely manner.
• Be the face of Hyatt as a Front Office Host, ensuring a positive first impression.

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest . Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation, Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time. Authenticity, we encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you.Lovewhere you work!

What are the additional benefits to working at the Hyatt Regency La Jolla

• Medical, Dental and Vision for you and your dependents
• Vacation, Holiday Pay, and Sick Leave
• Paid Family Bonding Time & Adoption Assistance
• 12 complimentary hotel room nights at Hyatt properties worldwide
• Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide
• 401K retirement savings plan (eligible for employer match after 1 year of service)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meals
• Unlimited growth potential
• And so much more!

About the Role – Front Office Host

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host.

Due to the nature of this role, candidates must have open availability including evenings, weekends, and holidays.

Wage Information:

The hourly rate for this position is $25.50/hr. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

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