Front Office & Guest Services Supervisor

Remington Hospitality; California; On-site; USD 42,000 - 62,000; Full time

Job summary

Remington Hospitality in California is seeking a Front Office Supervisor to oversee the hotel's front desk operations. You will supervise front desk agents, greet guests, handle check-ins/outs, and ensure staff perform duties efficiently while delivering warm, professional service.

Responsibilities include staffing, interviewing, training, scheduling, and coordinating with Housekeeping and Engineering to address guest requests and maintenance needs.

Responsibilities

• Interviewing, hiring, supervising, training and scheduling front desk staff and PBX operators.
• Greet and assist guests with check-in/check-out and inquiries.
• Communicate with Housekeeping and Engineering on guest rooms and maintenance requests.
• Operate MICROS system for daily transactions and reconciliations.

Tools

MICROS system

Job description

Remington Hospitality in California is seeking a Front Office Supervisor to oversee the hotel's front desk operations. You will supervise front desk agents, greet guests, handle check-ins/outs, and ensure staff perform duties efficiently while delivering warm, professional service.

Responsibilities include staffing, interviewing, training, scheduling, and coordinating with Housekeeping and Engineering to address guest requests and maintenance needs.