Front Office & Guest Experience Specialist

Valley Perinatal Services; Gilbert (AZ); On-site; USD 26,000 - 32,000; Full time

Job summary

Valley Perinatal Services is seeking a Front Office Specialist in Gilbert, AZ. This full-time role involves greeting visitors, handling inquiries, scheduling, and maintaining records to ensure a welcoming and efficient front office.

The ideal candidate has a high school diploma, strong communication, and organizational skills, with proficiency in Microsoft Office. Bilingual Spanish/English abilities are a plus and confidentiality is essential.

Qualifications

• High school diploma or equivalent.
• Proven experience in a front office or administrative support role.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and welcome visitors and clients promptly and courteously, providing assistance as needed.
• Answer, screen, and direct incoming phone calls and emails to appropriate personnel or departments.
• Manage appointment scheduling and maintain calendars for staff and meeting rooms.
• Maintain accurate records of visitor logs, deliveries, and office supplies inventory.
• Coordinate communication between departments to ensure timely responses and follow-ups.
• Perform general administrative duties such as data entry, filing, and preparing correspondence.
• Ensure the front office area is clean, organized, and presentable at all times.
• Assist with onboarding new employees by preparing workstations and providing initial orientation support.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Education

High school diploma

Associate’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Valley Perinatal Services is seeking a Front Office Specialist in Gilbert, AZ. This full-time role involves greeting visitors, handling inquiries, scheduling, and maintaining records to ensure a welcoming and efficient front office.

The ideal candidate has a high school diploma, strong communication, and organizational skills, with proficiency in Microsoft Office. Bilingual Spanish/English abilities are a plus and confidentiality is essential.