Medical Front Desk Specialist - Patient-Focused Office

HealthOp Solutions; Mesa (AZ); On-site; USD 27,000 - 29,000; Full time

Job summary

HealthOp Solutions in Gilbert and Mesa, AZ is seeking a Front Office Representative for our medical offices. You will greet patients, manage check-in/check-out, verify insurance, and support provider scheduling and patient registration in a fast-paced, on-site setting.

We value friendly, organized professionals who excel at multitasking, maintain HIPAA confidentiality, and deliver outstanding patient service in a collaborative medical office environment.

Qualifications

• Minimum one year of medical office administrative experience or similar role.
• Familiarity with HIPAA regulations and patient confidentiality requirements.
• Proficiency with computers and standard office equipment.

Responsibilities

• Greet patients and visitors in a professional manner.
• Manage patient check-in/check-out procedures accurately and efficiently.
• Answer calls, respond to inquiries, and maintain telephone etiquette.
• Schedule, confirm, and coordinate appointments for providers.
• Verify insurance coverage and collect patient information.
• Maintain organized patient records and provide general administrative support.
• Ensure HIPAA compliance and protect patient privacy.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Multitasking

HIPAA knowledge

Computer proficiency

Independent & collaborative work

Background checks

Education

High school diploma or GED

Associate degree in medical office administration

Certified medical office administration training

Tools

EMR/EHR software

Patient scheduling systems

Job description

HealthOp Solutions in Gilbert and Mesa, AZ is seeking a Front Office Representative for our medical offices. You will greet patients, manage check-in/check-out, verify insurance, and support provider scheduling and patient registration in a fast-paced, on-site setting.

We value friendly, organized professionals who excel at multitasking, maintain HIPAA confidentiality, and deliver outstanding patient service in a collaborative medical office environment.