Front Office & Guest Experience Coordinator (Travel)

Meta; Exton (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Meta in Exton, PA seeks an Area Customer Service Coordinator to support front-of-house operations, visitor processing, and conference logistics. The role requires coordinating meetings, catering, and office tasks with a focus on customer service and strong communication.

Travel to client sites may be involved, with a 3+ month duration and a typical Mon-Fri schedule; flexibility and a can-do attitude are essential for success in this multifaceted role.

Qualifications

• Experience in Front of House reception and hospitality.
• Strong communication and organization skills.
• Ability to support conference and catering logistics.
• Proficiency with Office 365 and common apps.

Responsibilities

• Answer calls within three rings and handle queries efficiently.
• Greet visitors and manage reception area.
• Coordinate conference rooms and meeting support.
• Process catering requests and invoices.
• Perform back-of-house tasks: copy/print, mail, and packages.

Skills

Reception & hospitality

Office support

Customer service

Communication skills

Office 365

Tools

Office 365

Job description

Meta in Exton, PA seeks an Area Customer Service Coordinator to support front-of-house operations, visitor processing, and conference logistics. The role requires coordinating meetings, catering, and office tasks with a focus on customer service and strong communication.

Travel to client sites may be involved, with a 3+ month duration and a typical Mon-Fri schedule; flexibility and a can-do attitude are essential for success in this multifaceted role.