Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; State College (Centre County); On-site; USD 35,000 - 52,000; Part time

Benefits offered by this job

Comprehensive training

Mentorship

Flexible remote work

Part-time or full-time opportunities

Career growth in travel

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

We offer comprehensive training, flexible remote work options, and opportunities for part-time or full-time employment with career growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization & time-management

Remote work

Detail-oriented

Customer service experience

Interest in travel

Job description

Customer Service Coordinator - Travel Support

State College, Pennsylvania, United States

About the job Customer Service Coordinator - Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

Communicate with clients regarding travel inquiries and requests

Provide guidance on travel options, timelines, and next steps

Support reservation coordination and follow-up communication

Ensure accuracy of client information and travel details

Deliver high-quality service with professionalism and care

Follow company processes and service standards

Qualifications

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience preferred

Interest in travel is beneficial

What We Offer

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry