Receptionist

Meta; Exton (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Meta in Exton, PA seeks an Area Customer Service Coordinator to support front-of-house operations, visitor processing, and conference logistics. The role requires coordinating meetings, catering, and office tasks with a focus on customer service and strong communication.

Travel to client sites may be involved, with a 3+ month duration and a typical Mon-Fri schedule; flexibility and a can-do attitude are essential for success in this multifaceted role.

Qualifications

• Experience in Front of House reception and hospitality.
• Strong communication and organization skills.
• Ability to support conference and catering logistics.
• Proficiency with Office 365 and common apps.

Responsibilities

• Answer calls within three rings and handle queries efficiently.
• Greet visitors and manage reception area.
• Coordinate conference rooms and meeting support.
• Process catering requests and invoices.
• Perform back-of-house tasks: copy/print, mail, and packages.

Skills

Reception & hospitality

Office support

Customer service

Communication skills

Office 365

Tools

Office 365

Job description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future.If you know ofanyone who you could recommendthat would be interested in this position, please let me know.

Job Description

Role- Area Customer Service Coordinator

Location- Exton, PA 19341

Duration- 3+ Months (temp to hire)

Shift- Mon - Fri 8:00 AM - 5:00 PM

Schedule flexibility is required

Driving: Required – Personal Vehicle

Qualifications

Looking for someone with the following types of experience: Front of House: Reception / Hospitality / Conference room & meeting support (AV minor support), Pantry support AND Office support: Mail, Production: copy, scanning, Fax, Copier/Printer Fleet support 1st response, Need to be strategic in candidate selections with extensive background in Customer service.

The candidate will be traveling to areas in King of Prussia, Mt. Laurel, Philadelphia, Center City Philadelphia, Southern New Jersey, and more. Free parking is available.

This ACSC role is a multifunction role for a high profiled Vertical customers. Looking for someone who is CUSTOMER SERVICE all the way.

Great personality with a can-do-attitude, reliable, very friendly and courteous, fast learner that can work through Office 365 and various other applications seamlessly and has great communication skills (both written and oral).

Reception Services

1. Answer calls within three rings and deal with these queries efficiently.
2. Phone script for answering phones. Encourage contagious habit of smiling.
3. Ensure all visitors and colleagues are greeted when entering the reception area.
4. Ensure emails are dealt with efficiently and any extra administrative support is provided.
5. Maintain a high degree of confidentiality and integrity.

Visitor Processing

1. Register all visitors with building security portal.
2. Visitor names are going to be provided by colleagues or meeting organizers via email.
3. Ensure visitors sign-in Visitor’s Log.
4. Contact colleagues or meeting organizers to inform them their visitor(s) are in the reception area.
5. For internal meetings direct visitors to the scheduled conference rooms.
6. Assign visitor/guest security cards in accordance with the site procedures.
7. Maintain inventory of security cards and report missing cards promptly to Facilities Services.

Conference / Meeting Support

1. Meetings can range from 4 to 50 attendees and occasionally meetings can have attendees from 50 to 100 plus.
2. Supporting Conference Rooms and Team Rooms.

Catering Support Services

1. Meeting hosts and Administrative Assistants will provide all catering requests to the Front of House team, and it is the responsibility of the Front of House team to place the orders.
2. Processing and coding of Catering invoices.

Back of House / Office Support

• Copy/Print support
• Copier/Printer - First responder
• Mail (receive, sort & deliver)
• Packages (receive & deliver)
• Outbound packages (process and prep for pick up)

Physical requirements: Occasional lifting for Hospitality catering support, Mail & packages. Must be able to list 15-30 pounds.

Additional Information

Must be able to list 50lbs on their own. No driving will be required for this role.

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