Front Office Experience Lead — Guest Service & Ops

Roxyhotelnyc; City of Niagara Falls (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid time off

Job summary

The Roxy Hotel is seeking a motivated Assistant Front Office Manager in Niagara Falls, NY. This hands-on position involves providing prompt and personalized service to guests while managing Front Office operations. Candidates must have hotel front desk experience and be open to working flexible hours including nights and weekends.

A robust benefits package is offered, including health, dental, vision insurance, and generous paid time off.

Qualifications

• MUST have hotel front desk experience.
• Open availability, able to work late nights, weekends and holidays.
• A positive attitude and an understanding of NYC culture and events is a plus.

Responsibilities

• Responsible for providing guests with prompt and personalized service.
• Involved heavily in Front Office operations.
• Make quick and efficient decisions to improve guest experiences.

Skills

Excellent guest relations

Communication skills

Team mentality

Job description

The Roxy Hotel is seeking a motivated Assistant Front Office Manager in Niagara Falls, NY. This hands-on position involves providing prompt and personalized service to guests while managing Front Office operations. Candidates must have hotel front desk experience and be open to working flexible hours including nights and weekends.

A robust benefits package is offered, including health, dental, vision insurance, and generous paid time off.