Assistant Front Office Manager

Roxyhotelnyc; City of Niagara Falls (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid time off

Job summary

The Roxy Hotel is seeking a motivated Assistant Front Office Manager in Niagara Falls, NY. This hands-on position involves providing prompt and personalized service to guests while managing Front Office operations. Candidates must have hotel front desk experience and be open to working flexible hours including nights and weekends.

A robust benefits package is offered, including health, dental, vision insurance, and generous paid time off.

Qualifications

• MUST have hotel front desk experience.
• Open availability, able to work late nights, weekends and holidays.
• A positive attitude and an understanding of NYC culture and events is a plus.

Responsibilities

• Responsible for providing guests with prompt and personalized service.
• Involved heavily in Front Office operations.
• Make quick and efficient decisions to improve guest experiences.

Skills

Excellent guest relations

Communication skills

Team mentality

Job description

Responsibilities

The Roxy Hotel is looking for a motivated, charismatic and reliable Assistant Front Office Manager. This individual will be responsible for providing guests with prompt and personalized service, all the while making quick and efficient decisions to improve the experience of each guest’s stay. The position is hands‑on with heavy involvement in Front Office operations, and requires someone who is organized with sharp attention to detail. The ideal candidate is inspiring, professional, and enjoys providing excellent customer service.

Qualifications

• MUST have hotel front desk experience.
• Open availability, able to work late nights, weekends and holidays.
• Excellent guest relations and communication skills.
• A positive attitude and team mentality.
• An understanding of NYC culture and events is a plus.

Benefits

Full time employees are eligible for robust benefits package including Health, Dental, Vision Insurance, and 401K. Generous paid time off program including, Vacation Days, Personal Days, Holidays.

Work Location

In person and on the premises.