Front Office Experience Lead

Stonebridge Companies; United States; On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness program

Life insurance

Disability coverage

Savings accounts

Tuition aid

Travel perks

Lodging perks

Job summary

Stonebridge Companies in Denver, Colorado seeks a Front Office Manager to oversee guest reception, reservations, and telephone services, driving guest satisfaction and operational efficiency. You will lead a front desk team, ensure accurate check-in/out, manage room inventory and billing, and collaborate with housekeeping and other departments to optimize occupancy and revenue.

This role requires 3+ years of front office management experience in a hotel, strong leadership and communication

Qualifications

• 3+ years of front office management experience in a hotel environment.
• Strong leadership and supervisory skills to manage and develop a team.
• Excellent communication, verbal and written, with guests and staff.

Responsibilities

• Oversee guest reception, reservations, and telephone services to ensure efficiency.
• Ensure check-in/check-out procedures are accurate and timely.
• Maintain billing accuracy and post guest charges properly.
• Lead front office staff and provide training and development as needed.
• Collaborate with housekeeping and other departments to optimize occupancy and revenue.

Skills

Front office management

Leadership

Guest service

Communication

Financial reporting

Tools

Property Management System

Job description

Stonebridge Companies in Denver, Colorado seeks a Front Office Manager to oversee guest reception, reservations, and telephone services, driving guest satisfaction and operational efficiency. You will lead a front desk team, ensure accurate check-in/out, manage room inventory and billing, and collaborate with housekeeping and other departments to optimize occupancy and revenue.

This role requires 3+ years of front office management experience in a hotel, strong leadership and communication