Front Office/Customer Service Representative

ComForCare Home Care - Kansas City; Kansas City (KS); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Paid holidays

Retirement benefits

Open door policy

Job summary

Closets by Design seeks a friendly Front Office/Customer Service representative to handle calls, bookings, and visitor assistance. No degree is required, but office experience is preferred; proficiency in Microsoft Office and excellent phone etiquette are essential.

You will support the office staff, sales team, and production/installation department, delivering professional administrative assistance with strong written and verbal communication.

Qualifications

• No degree is required; office experience preferred.
• Proficient in Microsoft Office and basic computer skills.
• Excellent phone etiquette and strong communication skills.
• Strong organizational skills and work ethic.

Responsibilities

• Answer and direct incoming calls and book appointments.
• Manage appointment calendars in CRM.
• Greet visitors and provide front office support.
• Provide administrative support to staff and sales/production teams.
• Perform general office duties with strong communication skills.

Skills

Phone etiquette

Verbal communication

Written communication

Customer service oriented

Organization

Time management

Education

No degree required

Tools

Microsoft Office

Job description

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits:

• 401(k) matching
• Paid time off
• Training & development

Benefits

• Listed pay of $18.00/hour.
• Paid holidays and paid time off.
• Retirement benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.