Front Office & Customer Care Specialist - Training & Growth

Moodreact; Atlanta (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Training and ongoing support

Career growth opportunities

Collaborative team environment

Job summary

Moodreact, a full-service maintenance company, is seeking a friendly Front Office Representative to welcome visitors, assist customers, and support daily front office operations. The ideal candidate enjoys helping people, communicates clearly, and creates a positive first impression while ensuring inquiries are handled efficiently.

You will be the first point of contact, respond to inquiries, direct visitors, provide information on services, and coordinate appointments.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Strong organizational skills and attention to detail.
• Customer-focused attitude and problem-solving abilities.
• Ability to manage multiple responsibilities effectively.
• Previous front office or customer service experience is an advantage but not required.

Responsibilities

• Welcome visitors and provide a professional first point of contact.
• Respond to general inquiries and direct visitors to the appropriate team members.
• Provide information about company products, services, and available offerings.
• Assist customers by understanding their needs and recommending relevant services.
• Support appointment coordination and general front office activities.
• Maintain an organized and welcoming reception area.
• Handle customer questions and ensure requests receive appropriate attention.
• Collaborate with colleagues to deliver a positive customer experience.

Skills

Verbal communication

Organizational skills

Customer-focused

Multi-tasking

Team player

Job description

Moodreact, a full-service maintenance company, is seeking a friendly Front Office Representative to welcome visitors, assist customers, and support daily front office operations. The ideal candidate enjoys helping people, communicates clearly, and creates a positive first impression while ensuring inquiries are handled efficiently.

You will be the first point of contact, respond to inquiries, direct visitors, provide information on services, and coordinate appointments.