Front Office Representative

Alohaproduce Co; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Training & support

Growth opportunities

Friendly team environment

Job summary

Alohaproduce Co. is seeking a Front Office Representative to create a welcoming first impression for customers and visitors in Boston.

The role emphasizes friendly, organized, and professional front desk presence to support daily office operations. Responsibilities include greeting guests, answering inquiries, directing visitors, and coordinating basic appointment logistics to ensure a positive customer experience.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and customer-oriented personality.
• Strong organizational and time-management abilities.
• Attention to detail and a dependable work ethic.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Welcome customers and visitors with a professional and friendly attitude.
• Provide general information and direct visitors to the appropriate resources.
• Assist with customer inquiries and requests.
• Help maintain an organized and welcoming reception area.
• Support daily front office activities and administrative tasks.
• Coordinate basic appointment and visitor arrangements when needed.
• Communicate with team members to ensure a smooth customer experience.
• Handle assigned responsibilities with discretion and attention to detail.

Skills

Interpersonal communication

Verbal communication

Organizational skills

Time management

Attention to detail

Multitasking

Customer service

Job description

About the Role

We are looking for a friendly, organized, and professional Front Office Representative to help create a welcoming first impression for customers and visitors. The ideal candidate enjoys assisting people, managing daily front-facing activities, and maintaining a positive and organized environment.

Responsibilities

• Welcome customers and visitors with a professional and friendly attitude.
• Provide general information and direct visitors to the appropriate resources.
• Assist with customer inquiries and requests.
• Help maintain an organized and welcoming reception area.
• Support daily front office activities and administrative tasks.
• Coordinate basic appointment and visitor arrangements when needed.
• Communicate with team members to ensure a smooth customer experience.
• Handle assigned responsibilities with discretion and attention to detail.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and customer-oriented personality.
• Strong organizational and time-management abilities.
• Attention to detail and a dependable work ethic.
• Ability to manage multiple priorities in a fast-paced environment.
• Previous reception or customer service experience is an advantage but not required.

What We Offer

• Training and support to help you succeed.
• Opportunities to strengthen organizational and customer service skills.
• A welcoming and collaborative team environment.
• Opportunities for professional growth.
• Compensation based on the position and experience.