Front Office Coordinator: Patient Concierge & Admin Lead

Allied OMS; Chino Hills (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Company Paid Life Insurance

Vision insurance

Job summary

Allied OMS in Chino Hills, CA is seeking a friendly Front Office Coordinator to be the welcoming face of the practice. You will handle front desk operations, patient check-ins, appointment scheduling, and insurance-related tasks, while ensuring a smooth daily workflow.

The role requires excellent communication, strong organization, and the ability to work well under pressure in a busy medical office environment. Healthcare office experience is a plus, and a high school diploma is required.

Qualifications

• Front office, reception, or administrative experience required.
• Excellent communication and interpersonal skills.
• Strong organization and multitasking abilities.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• High school diploma or equivalent; administrative training a plus.

Responsibilities

• Opening and closing office operations.
• Greet and check-in patients, preparing patient charts and consents.
• Referral management and follow-ups.
• Manage incoming calls, emails, faxes, and correspondence efficiently.
• Maintain the reception area, ensuring it is tidy and welcoming.
• Schedule and coordinate appointments.
• Treatment plan coordination.
• Insurance, billing, and claims management.

Skills

Front-office experience

Communication skills

Organizational skills

MS Office Suite

Discretion with sensitive information

Team player

High school diploma

Education

High school diploma

Tools

MS Word

MS Excel

MS Outlook

Job description

Allied OMS in Chino Hills, CA is seeking a friendly Front Office Coordinator to be the welcoming face of the practice. You will handle front desk operations, patient check-ins, appointment scheduling, and insurance-related tasks, while ensuring a smooth daily workflow.

The role requires excellent communication, strong organization, and the ability to work well under pressure in a busy medical office environment. Healthcare office experience is a plus, and a high school diploma is required.