Front Office Coordinator | National Dental Upper East Side | Manhattan, NY

United Dental Corporation; New York (NY); On-site; USD 34,440,000 - 44,083,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Job summary

United Dental Corporation is seeking a Front Office Coordinator for National Dental in Manhattan. The role focuses on delivering a positive patient experience while supporting scheduling, insurance verification, and treatment coordination.

You will greet patients, manage calls, schedule appointments, verify benefits, collect payments, and assist with financing options. The position is full-time, on-site in New York, with comprehensive benefits for full-time staff.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency.
• Professional demeanor and positive attitude.
• Ability to work collaboratively within a team environment.

Responsibilities

• Greet and check in patients.
• Answer and manage incoming phone calls.
• Schedule and confirm patient appointments.
• Verify insurance eligibility and benefits.
• Collect patient payments and maintain accurate records.
• Assist patients with treatment financing options.
• Maintain patient charts and documentation.
• Support office productivity through effective scheduling and communication.
• Coordinate with clinical teams to ensure a seamless patient experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Tools

Dental practice management software

Dental insurance verification

Job description

Front Office Coordinator
Location: National Dental Upper East Side 1485 1st Ave, New York, NY 10075
Compensation: $25-32 per hour
Patient Mix: PPO /FFS
Schedule: Full Time (Monday - Thursday 8:30 AM - 6:00 PM + Friday 8:30 AM - 5:00 PM)
Benefits Eligibility: Full Time Schedules are eligible for benefits.

About The Role

United Dental Corporation is seeking a Front Office Coordinator to join our growing team in the vibrant Manhattan area. We are looking for a professional, organized, and patient-focused individual who enjoys creating a positive patient experience while supporting the day-to-day operations of a dental practice.

About National Dental

National Dental is a multi-location dental group owned by United Dental Corporation (UDC), a growing dental support organization committed to supporting high-quality, patient-centered care. Our practices combine the feel of an established local dental office with the resources and support of a larger organization. As a Front Office Coordinator, you'll play an important role in the patient experience while supporting scheduling, insurance verification, treatment coordination, and the day-to-day flow of the practice.

What You'll Do

• Greet and check in patients
• Answer and manage incoming phone calls
• Schedule and confirm patient appointments
• Verify insurance eligibility and benefits
• Collect patient payments and maintain accurate records
• Assist patients with treatment financing options
• Maintain patient charts and documentation
• Support office productivity through effective scheduling and communication
• Coordinate with clinical teams to ensure a seamless patient experience
• Help maintain a welcoming, organized, and professional office environment

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Basic computer proficiency
• Professional demeanor and positive attitude
• Ability to work collaboratively within a team environment

Preferred

• Periodontal office experience
• Dental front office experience
• Experience with dental insurance verification
• Experience with treatment presentation and financial arrangements
• Experience with dental practice management software
• Experience in PPO, Fee-for-Service, and/or Medicaid environments
• Bilingual skills (if applicable to market)

Benefits

Employees regularly scheduled to work full time will be eligible for:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with 4% Employer Match
• Paid Holidays
• Paid Time Off (PTO)
• Continuing Education Support

Insurance benefits begin the 1st of the month following 60 days of employment. Paid holidays become available after 90 days of employment. Benefits eligibility and waiting periods may apply.

Why Join United Dental Corporation?

• Established Patient Bases
• Supportive Team Environment
• Growth and Development Opportunities
• Continuing Education Support
• Multi-State Practice Network
• Long-Term Career Growth

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