Front Office Coordinator - Mental Health Clinic

BEHAVIORAL HEALTH PRACTICE SERVICES; Lakewood (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

AD&D Insurance

Disability Insurance

Life Insurance

401k Match

Parental Leave

Paid Time Off

Holiday Pay

Employee Assistance

Job summary

LifeStance Health is seeking a Practice Coordinator at our Lakewood, CO location to manage daily front office operations and deliver excellent patient service to in-person and remote patients.

You will support clinicians, coordinate scheduling and paperwork, assist with billing questions, telehealth access, insurance verifications, and ensure a secure, compassionate and efficient patient experience in line with LFST culture.

Qualifications

• High School or equivalent required.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Associates or Bachelor's degree preferred.

Responsibilities

• Manage front office daily activities and guest experience.
• Create a positive work environment; support clinician and staff engagement.
• Coordinate patient scheduling, paperwork, demographics, and chart prep.
• Greet/check patients in/out and ensure courteous service.
• Assist patients with telehealth access and portal issues, billing questions.
• Verify insurance eligibility and collect co-payments and balances.
• Support clinicians with administrative tasks and maintain a secure work environment.

Skills

Multitasking

Independent worker

Strong communication

MS Office & EMRs

HIPAA compliance

Education

High School or equivalent

Associates/Bachelor's preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is seeking a Practice Coordinator at our Lakewood, CO location to manage daily front office operations and deliver excellent patient service to in-person and remote patients.

You will support clinicians, coordinate scheduling and paperwork, assist with billing questions, telehealth access, insurance verifications, and ensure a secure, compassionate and efficient patient experience in line with LFST culture.