Front Office Coordinator | Manhattan, NY

United Dental Corporation; New York (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 4% Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Job summary

United Dental Corporation is seeking a Front Office Coordinator to join our growing team in Manhattan, NY. This role emphasizes a positive patient experience while supporting the day-to-day operations of a busy dental practice.

You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and assist with financing options to help patients access care. Candidates should be professional, organized, and team-oriented, with strong communication and a welcoming

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency.
• Professional demeanor and positive attitude.
• Ability to work collaboratively within a team environment.

Responsibilities

• Greet and check in patients.
• Answer and manage incoming phone calls.
• Schedule and confirm patient appointments.
• Verify insurance eligibility and benefits.
• Collect patient payments and maintain accurate records.
• Assist patients with treatment financing options.
• Maintain patient charts and documentation.
• Support office productivity through effective scheduling and communication.
• Coordinate with clinical teams to ensure a seamless patient experience.
• Help maintain a welcoming, organized, and professional office environment.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multitasking

Computer skills

Education

High school diploma

Job description

Front Office Coordinator

Location: Manhattan, NY

Compensation: $25-32 per hour

Patient Mix: PPO /FFS

Schedule: Monday - Friday 7:30 till 5:00 pm

Benefits Eligibility: Employees regularly scheduled to work 30+ hours per week may be eligible for benefits.

About The Role

United Dental Corporation is seeking a Front Office Coordinator to join our growing team in the vibrant Manhattan area.

We are looking for a professional, organized, and patient-focused individual who enjoys creating a positive patient experience while supporting the day-to-day operations of a dental practice.

Specific practice placement will be discussed during the interview process based on experience, schedule preferences, and business needs.

Candidates may be considered for multiple practices within the region based on business needs, schedule availability, and overall fit.

What You’ll Do

• Greet and check in patients
• Answer and manage incoming phone calls
• Schedule and confirm patient appointments
• Verify insurance eligibility and benefits
• Collect patient payments and maintain accurate records
• Assist patients with treatment financing options
• Maintain patient charts and documentation
• Support office productivity through effective scheduling and communication
• Coordinate with clinical teams to ensure a seamless patient experience
• Help maintain a welcoming, organized, and professional office environment

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Basic computer proficiency
• Professional demeanor and positive attitude
• Ability to work collaboratively within a team environment

Preferred

• Periodontal office experience
• Dental front office experience
• Experience with dental insurance verification
• Experience with treatment presentation and financial arrangements
• Experience with dental practice management software
• Experience in PPO, Fee-for-Service, and/or Medicaid environments
• Bilingual skills (if applicable to market)

Benefits

Employees regularly scheduled to work 30 or more hours per week may be eligible for:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with 4% Employer Match
• Paid Holidays
• Paid Time Off (PTO)
• Continuing Education Support

Insurance benefits begin the 1st of the month following 60 days of employment. Paid holidays become available after 90 days of employment. Benefits eligibility and waiting periods may apply.

Why Join United Dental Corporation?

• Established Patient Bases
• Supportive Team Environment
• Growth and Development Opportunities
• Continuing Education Support
• Multi-State Practice Network
• Long-Term Career Growth