Front Office Coordinator

Freedom Healthworks; Westfield (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits package

Health plans

Paid time off

Ongoing training and development

Job summary

Freedom Healthworks is seeking a Medical Front Office Coordinator to greet patients, manage scheduling, and handle membership inquiries in a fast-paced clinic.

You will support administrative tasks and assist with basic medical duties under supervision, including patient vitals and charting. The role requires exceptional customer service, attention to detail, and teamwork with clinicians to deliver high-quality patient care.

Qualifications

• Excellent customer service skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Willingness to learn and be trained on medical procedures and protocols
• Ability to work well in a team and collaborate effectively
• Comfortable working with electronic health records and other computer systems

Responsibilities

• Greet and check-in patients, verifying their membership, and other demographic information
• Answer phone calls and schedule appointments
• Manage patient billing and membership inquiries
• Manage and maintain patient files and electronic health records
• Assist with medical duties such as taking vital signs, drawing blood, and other procedures
• Additional duties may include administering vaccines and performing basic lab tests
• Clean and sanitize exam rooms and other areas of the clinic
• Collaborate with the clinical team to ensure the highest quality patient care
• Assist with other administrative tasks as needed
• Provide outstanding customer service to members

Skills

Excellent customer service skills

Job description

Job Description

We are seeking a motivated individual with great hospitality skills and a passion for customer service to join our team as a Medical Front Office Coordinator. This role will require the employee to provide exceptional customer service, manage administrative tasks, and assist with medical duties.

As a Medical Front Office Coordinator, you will be responsible for creating a positive and welcoming environment for our patients. You will manage patient scheduling, answer phone calls, and assist with membership programs. In addition, you will be trained to perform medical duties such as taking vital signs, drawing blood, and assisting with procedures.

Job Responsibilities

• Greet and check-in patients, verifying their membership, and other demographic information
• Answer phone calls and schedule appointments
• Manage patient billing and membership inquiries
• Manage and maintain patient files and electronic health records
• Assist with medical duties such as taking vital signs, drawing blood, and other procedures
• Additional duties may include administering vaccines and performing basic lab tests
• Clean and sanitize exam rooms and other areas of the clinic
• Collaborate with the clinical team to ensure the highest quality patient care
• Assist with other administrative tasks as needed
• Provide outstanding customer service to members

Requirements

• Excellent customer service skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Willingness to learn and be trained on medical procedures and protocols
• Ability to work well in a team and collaborate effectively
• Comfortable working with electronic health records and other computer systems

Preferred Qualifications

• Prior experience in a hospitality, medical, or healthcare setting
• Knowledge of basic medical terminology and procedures
• Experience communication and computer systems

We offer a competitive salary and medical benefits package, including health plans, paid time off, and ongoing training and development opportunities.

Company Description

What We Do

At Freedom Healthworks, we help physicians become FreedomDocs and take control of their lives. We assist physicians starting, growing, and operating their practices.

Our Approach

We believe that all people should have a relationship with a trusted FreedomDoc.

We do not employ physicians or control the way to practice medicine. We help run your business, not tell you how to be a doctor.

Our Mission

We strive to help physicians care for their patients without restrictions, barriers, and frustrations – Together FreedomDocs can help care for everyone.