Medical Front Office & Patient Care Coordinator

Freedom Healthworks; Westfield (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits package

Health plans

Paid time off

Ongoing training and development

Job summary

Freedom Healthworks is seeking a Medical Front Office Coordinator to greet patients, manage scheduling, and handle membership inquiries in a fast-paced clinic.

You will support administrative tasks and assist with basic medical duties under supervision, including patient vitals and charting. The role requires exceptional customer service, attention to detail, and teamwork with clinicians to deliver high-quality patient care.

Qualifications

• Excellent customer service skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Willingness to learn and be trained on medical procedures and protocols
• Ability to work well in a team and collaborate effectively
• Comfortable working with electronic health records and other computer systems

Responsibilities

• Greet and check-in patients, verifying their membership, and other demographic information
• Answer phone calls and schedule appointments
• Manage patient billing and membership inquiries
• Manage and maintain patient files and electronic health records
• Assist with medical duties such as taking vital signs, drawing blood, and other procedures
• Additional duties may include administering vaccines and performing basic lab tests
• Clean and sanitize exam rooms and other areas of the clinic
• Collaborate with the clinical team to ensure the highest quality patient care
• Assist with other administrative tasks as needed
• Provide outstanding customer service to members

Skills

Excellent customer service skills

Job description

Freedom Healthworks is seeking a Medical Front Office Coordinator to greet patients, manage scheduling, and handle membership inquiries in a fast-paced clinic.

You will support administrative tasks and assist with basic medical duties under supervision, including patient vitals and charting. The role requires exceptional customer service, attention to detail, and teamwork with clinicians to deliver high-quality patient care.