Front Office Coordinator

Fast Track Physical Therapy Inc; Seymour (IN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Federal Student Loan assistance

Medical, dental, and vision insurance

401(k) with employer match

Paid holidays

Paid time off

Life insurance

Disability options

Employee assistance program

Job summary

Fast Track Physical Therapy Inc. is seeking a Front Office Coordinator in Seymour, Indiana. The role involves greeting patients, handling check-in, scheduling, and managing EHR records to support efficient clinic operations.

Ideal candidates have medical office experience, strong organization, and excellent communication skills to coordinate patient care and administrative tasks throughout a busy outpatient practice.

Qualifications

• Experience in a medical office is preferred.
• Familiarity with medical terminology is highly desirable.
• Experience providing medical administrative support is beneficial.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Excellent interpersonal skills for patient care.

Responsibilities

• Greet patients upon arrival and assist with check-in.
• Schedule and confirm appointments for efficient use of time.
• Maintain patient records and manage EHR systems.
• Handle insurance verifications, referrals, and authorizations as needed.
• Communicate treatment plans and follow-up instructions to patients.
• Assist in office operations for smooth workflow.
• Coordinate patient care with staff and address concerns.
• Use medical terminology to facilitate communication.
• Assist in patient collections.

Skills

Customer service

Medical terminology

Organization

Multitasking

Communication

Tools

EHR systems

Insurance verification tools

Scheduling software

Job description

Position

Front Office Coordinator

Location

Seymour, Indiana

Coverage needs

Full-time (36-40 hours/week)

Setting

Outpatient Private Practice

Fast Track Physical Therapy

Fast Track Physical Therapy is a private, physical therapist-owned outpatient practice that has provided therapy services since 2009. We have grown to multiple clinics throughout the Indianapolis area, with locations in Avon, Speedway, Mooresville, Danville, and Seymour. At Fast Track, we strive to work alongside the best therapists in the outpatient orthopedic field and become the best therapists ourselves.

Duties

• Greet patients warmly upon arrival and assist them with check-in procedures.
• Schedule and confirm patient appointments, ensuring efficient use of time for both patients and providers.
• Maintain accurate patient records and manage electronic health records (EHR) systems.
• Provide medical administrative support by handling insurance verifications, referrals, and authorizations as needed.
• Communicate effectively with patients regarding their treatment plans, follow-up appointments, and any necessary instructions.
• Assist in the management of office operations to ensure a smooth workflow within the practice.
• Collaborate with staff to coordinate patient care and address any concerns that may arise during visits.
• Stay informed about medical terminology to facilitate effective communication within the office setting.
• Assist in patient collections

Experience

• Previous experience in a medical office setting is preferred.
• Familiarity with medical terminology is highly desirable to enhance communication with healthcare professionals.
• Experience in providing medical administrative support will be beneficial for managing patient interactions effectively.
• Strong organizational skills and the ability to multitask in a fast-paced environment are essential for success in this role.
• Excellent interpersonal skills with a focus on delivering outstanding patient care are crucial for this position.

Join our team as a Patient Care Coordinator where you can make a meaningful impact on patients' experiences while working in a supportive environment!

Benefits for Full-time Employees include, but are not limited to

• Federal Student Loan assistance program
• Medical, dental, and vision insurance
• 401(k) with 50% employer match up to 6%
• Paid holidays
• Paid time off
• Full-time benefit options starting at 30 hours per week
• Company-paid employee life insurance
• Voluntary life insurance options
• Short-term and long-term disability options
• Employee assistance program (including mental health services)