Front Office Coordinator

Guardian Dentistry Partners; Wayland (MA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching

Health, dental, vision

Life and disability insurance

Job summary

Wayland Dental is seeking an Experienced Dental Front Office Coordinator to join our patient-centric practice. You will greet patients, present treatment plans, and manage schedules with a motivated dental team in a fully digital office.

Applicants should have dental front desk experience, strong communication skills, and proficiency with Eaglesoft and Microsoft Office. This is a Monday–Friday, no weekends role, with comprehensive benefits and growth opportunities.

Qualifications

• Dental office experience required.
• Eaglesoft experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to maximize provider schedules.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and effectively in high-pressure situations.
• Maintain a positive, professional image within the workspace.
• Meet expectations of the Practice Leader and practice needs.
• Assist clinical team with setup/breakdown of operatory and sterilization.
• Other duties per management.

Skills

Dental office exp

Eaglesoft exp

Communication skills

OSHA HIPAA

Dental software

MS Office

Team collaboration

Willingness to upskill

Punctuality

Education

High School Diploma

Front desk exp in medical/dental

Tools

Eaglesoft

Practice management software

Microsoft Office

Job description

Location

Wayland Dental

Experienced Dental Front Office Coordinator

Wayland Dental | $24–$27 per hour | Monday–Friday | No Weekends

Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Dental Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience required.
• Eaglesoft experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education And Experience

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Compensation & Benefits

• Guaranteed Hourly Rate $24.00 To $27.00 Hourly
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

If you're an experienced dental front office professional looking for a Monday–Friday opportunity with no weekends, we'd love to hear from you!

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.