Dental Front Office Coordinator

Cornerstone Dental Care; Westborough (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401k matching

Paid vacation

Paid holidays

Disability Insurance

Job summary

Cornerstone Dental Care in Westborough, MA seeks a Dental Front Office Coordinator to ensure a seamless patient experience. You will present treatment plans, explain financial responsibilities, and help with insurance processing in a fully digital dental office.

Ideal candidates have dental office experience, Dentrix proficiency, and strong communication skills. The role includes benefits and a supportive team in a clinically focused setting.

Qualifications

• Dental office experience required.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Proficient with Microsoft Office and dental practice management software.
• Willingness to advance skills through continuing education opportunities.

Responsibilities

• Maintain scheduling and confirm patient appointments to optimize provider time.
• Explain treatment plans and financial responsibilities to patients.
• Process insurance benefits and collect payments.
• Maintain accurate patient and provider records.
• Support clinical team with setup/breakdown of operatory.
• Uphold HIPAA and OSHA compliance.

Skills

Dental office exp

Dentrix

Communication

HIPAA

MS Office

Organizational

Tools

Dentrix

Practice software

Job description

Location:Cornerstone Dental CareSalary Range:$23.00 To $27.00 HourlyDental Front Office Coordinator - Cornerstone Dental Care, Westborough, MACornerstone Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!OverviewThe Dental Front Office Coordinator ’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.Schedule: Monday, Tuesday, Thursday, FridayDuties/ResponsibilitiesMaintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.Schedule and confirm patient appointments to maximize the provider schedules.Present treatment plans and financial responsibilities effectively to patients.Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.Maintain a positive and professional image, both individually and within the workspace.Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.Other assigned duties and responsibilities per management.Required Skills/AbilitiesDental office experience required.Dentrix experience strongly preferred.Excellent oral and written communication skills.Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.Facility with Microsoft Office and dental practice management software.Positively contribute to a respectful and collaborative working environment with coworkers.Facilitate patient comfort, care, and satisfaction consistently.Willingness to advance skills through continuing education opportunities.Present to work during scheduled shifts.Education and Experience Minimum 1 year of experience in a dental office setting.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.