Front Office Coordinator

Elevate Dental Partners, LLC; Monroe (LA); On-site; USD 71,635,000 - 114,616,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Life Insurance

AD&D

Disability - Short-Term

Disability - Long-Term

Critical Illness

401K match

Paid PTO

Paid Holidays

Job summary

Monroe Family Dentistry is seeking a Treatment Coordinator to join our team in Monroe, LA. This role focuses on front-desk duties, scheduling, insurance verification, and ensuring a seamless patient experience from check-in to checkout.

The ideal candidate is proficient with dental practice software, has strong communication and teamwork, and can balance accuracy with empathy while supporting patients through treatment planning.

Qualifications

• Proficiency in dental patient management software such as Open Dental or Dentrix.
• Previous experience working at the front desk of a dental office is preferred.
• Familiarity with dental terminology is highly preferred.

Responsibilities

• Answering incoming calls promptly and professionally.
• Scheduling patient appointments efficiently.
• Verifying insurance coverage for patients.
• Collecting and managing patient balances accurately.
• Overseeing patient health information securely.
• Validating treatment plans' accuracy based on insurance benefits.
• Ensuring a seamless patient experience throughout their visit from check in to check out.

Skills

Front desk experience

Teamwork

Communication skills

Tools

Open Dental

Dentrix

Job description

We are looking for a Treatment Coordinator to join our team at Monroe Family Dentistry! We’re committed to providing modern, conservative care to all our patients, while making them feel like they’re right at home. Our team makes our patients feel confident in their smiles while creating lasting, meaningful relationships along the way.

Saturday availability requested for occasional coverage

Schedule

Monday-Friday, flexible hours (practice hours 8am-8pm), targeting 32+ hours/week

Compensation

$26/hour

Job responsibilities/duties

• Answering incoming calls promptly and professionally
• Scheduling patient appointments efficiently
• Verifying insurance coverage for patients
• Collecting and managing patient balances accurately
• Overseeing patient health information securely
• Validating treatment plans' accuracy based on insurance benefits
• Ensuring a seamless patient experience throughout their visit from check in to check out

Qualifications

• Proficiency in dental patient management software such as Open Dental or Dentrix
• Previous experience working at the front desk of a dental office is preferred
• Familiarity with dental terminology is highly preferred
• Strong teamwork and communication skills

Benefits

• Medical with company paid contribution,Dental, Vision
• Company paid Basic Life
• Ancillary benefits
  • Supplemental Life and AD&D Insurance
  • Critical Illness
  • Short-Term + Long-TermDisability
  • Accident
• Competitive 401K – up to 4% match
• Competitive PTO
• Paid Holidays