Front Office Coordinator

Elevate Dental Partners; Monroe (WA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company paid Basic Life

Ancillary benefits: Supplemental Life/

AD&D Insurance

Short-Term Disability

Long-Term Disability

Accident Insurance

401K – 4% match

Paid Time Off

Paid Holidays

Job summary

Monroe Family Dentistry is seeking a Treatment Coordinator to join our team in Monroe. This role supports patient scheduling, insurance verification, and balance collection to ensure a smooth visit from check-in to checkout.

Candidates should be proficient with dental software like Open Dental or Dentrix and have strong teamwork and communication skills. Prior front desk experience is preferred, and familiarity with dental terminology is a plus.

Qualifications

• Proficiency with dental patient management software.
• Front desk experience in a dental office is preferred.
• Familiarity with dental terminology is highly preferred.
• Strong teamwork and communication skills are essential.

Responsibilities

• Answering incoming calls promptly and professionally.
• Scheduling patient appointments efficiently.
• Verifying insurance coverage for patients.
• Collecting and managing patient balances accurately.
• Overseeing patient health information securely.
• Validating treatment plans based on insurance benefits.
• Ensuring a seamless patient experience from check-in to check-out.

Skills

Teamwork & communication

Dental terminology

Tools

Open Dental

Dentrix

Job description

We are looking for a Treatment Coordinator to join our team at Monroe Family Dentistry! We’re committed to providing modern, conservative care to all our patients, while making them feel like they’re right at home. Our team makes our patients feel confident in their smiles while creating lasting, meaningful relationships along the way.

Schedule:

Monday-Friday, flexible hours (practice hours 8am-8pm), targeting 32+ hours/week

Saturday availability requested for occasional coverage

Compensation:

$26/hour

Job responsibilities/duties:

• Answering incoming calls promptly and professionally
• Scheduling patient appointments efficiently
• Verifying insurance coverage for patients
• Collecting and managing patient balances accurately
• Overseeing patient health information securely
• Validating treatment plans' accuracy based on insurance benefits
• Ensuring a seamless patient experience throughout their visit from check in to check out

Qualifications:

• Proficiency in dental patient management software such as Open Dental or Dentrix
• Previous experience working at the front desk of a dental office is preferred
• Familiarity with dental terminology is highly preferred
• Strong teamwork and communication skills

Benefits:

• Medical with company paid contribution, Dental, Vision
• Company paid Basic Life
• Ancillary benefits
  • Supplemental Life and AD&D Insurance
  • Critical Illness
  • Short-Term + Long-Term Disability
  • Accident
• Competitive 401K – up to 4% match
• Competitive PTO
• Paid Holidays