Front Office Coordinator

Ability Rehabilitation; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

401k

Health, dental, vision benefits

Paid time off

Professional development opportunities

Employee discount plans

Employee Assistance Program

Growth opportunities

Job summary

Ability Rehabilitation is seeking a full-time Front Office Coordinator to manage the flow of patients from check-in to check-out. You will greet patients, answer phones, schedule appointments, enter data, and verify insurance benefits, working with a friendly, energetic team.

We value a high school diploma, 1+ year medical front office experience, strong phone skills, and proficiency in Word/Excel. Flexible hours and a customer-service mindset are essential in our caring, growth-focused

Qualifications

• High school diploma or equivalent.
• 1+ years in medical front office.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Experience with medical software preferred.
• Team player attitude and customer service focus.
• Flexible hours and availability.
• Strong time management and organizational skills.

Responsibilities

• Greet patients and provide outstanding customer service.
• Answer phones and schedule appointments electronically.
• Data entry and validation of personal and financial information.
• Verify insurance benefits and charge tickets.
• Collect payments over the counter and perform related duties.
• Fax, file, and assist with other tasks as needed.

Skills

Excellent telephone skills

Team player attitude

Attention to detail

Time management

Organizational skills

Microsoft Word

Microsoft Excel

Medical front office experience

Flexible hours

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Medical software

Job description

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us!

Job Description

Ability Rehabilitation is seeking a Full-Time Front Office Coordinator to manage all functions needed for an efficient, productive flow of patients through check-in, treatment, and check-out, and to join our friendly, fun, family-oriented team.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling/book appointments
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collect money over the counter
• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent
• 1+ years of previous knowledge in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic with a focus on excellent customer service
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment.

We Offer

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive