Bilingual Front Office Coordinator

U.S. Physical Therapy; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Health benefits: 401k, health, dental,

Vision and generous paid time off

Professional development opportunities

Employee discounts

Employee Assistance Program (EAP)

Job summary

Ability Rehabilitation seeks a Full-Time Bilingual Front Office Coordinator to manage patient flow from check-in to check-out at our Kissimmee clinic. You will greet patients, answer phones, schedule appointments, verify insurance, and handle payments, all while delivering friendly, service-oriented care.

Ideal candidates have a high school diploma, 1+ year medical front office experience, superb communication, and Spanish bilingual skills.

Qualifications

• High school diploma or equivalent required.
• 1+ years of medical front office experience preferred.
• Excellent telephone and friendly communication skills.
• Proficient in Word and Excel; familiarity with medical software a plus.

Responsibilities

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling/book appointments
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Skills

Bilingual Spanish

Customer service

Phone skills

Data entry

Attention to detail

Time management

Team player

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Medical software

Job description

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.

Job Description

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service

• Answer phones

• Electronic scheduling/book appointments

• Data entry

• Validate current personal and financial information

• Verify insurance benefits

• Charge tickets

• Collecting money over the counter

• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent

• 1+ years of previous experience in a medical front office

• Excellent telephone skills

• Proficient in Word and Excel

• Previous experience with medical software preferred

• Team player attitude and energetic, with a focus on excellent customer service

• Available and flexible with your hours

• Bilingual in Spanish

• Close attention to detail

• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Competitive salary

• Excellent benefits package including 401k, health, dental, vision, and generous paid time off

• Multiple opportunities for professional development, specialization, and leadership

• Employee discount plans

• Employee Assistance Program (EAP)

• Investment from a company that wants you to succeed and thrive

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [e-mail]