Front Office Coordinator

Ppcswfl; Cape Coral (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid Time Off

Paid Holidays

Employee Assistance Program

Staff appreciation events

Job summary

Physicians’ Primary Care of Southwest Florida in Cape Coral seeks a Front Office Coordinator to oversee Cape Adult Medicine and Cay West locations. You will manage check-in/out, scheduling, and front desk operations with a focus on patient service.

The ideal candidate has at least 3 years in a medical practice and 1 year in supervision, plus strong communication and billing/registration knowledge. A collaborative team environment and growth opportunities are offered.

Qualifications

• Minimum 3 years in a medical practice and 1 year in supervision.
• Strong customer service and communication abilities.
• Knowledge of billing and registration processes.

Responsibilities

• Oversees front-desk functions including check-in/out and scheduling.
• Directs clerical tasks and ensures smooth clinic operations.
• Maintains patient flow and coordinates with providers and staff.
• Monitors reports and enforces organizational policies.
• Ensures the site’s appearance and functionality.

Skills

Customer service

Scheduling

Check-in/out

Policy compliance

Communication

Team coordination

Job description

You’ll become part of the “PPC family”. We are always looking for the best talent to join our team. We know that skilled employees are critical to our success and to our commitment to deliver outstanding quality care. Compassion, Respect, Friendliness, Teamwork and Excellence are not just words, but what we are committed to delivering each and every day. We are seeking individuals who share our passion for excellence. We have offices in Fort Myers, Cape Coral, Estero and Lehigh Acres with opportunities in both clinical and non-clinical positions.

Location: Cape Coral, FL

Job Id:2689

# of Openings:1

Celebrating 30 Years in Southwest Florida and we are still growing! Physicians’ Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero and Lehigh Acres. We are currently seeking a Front Office Coordinator that will oversee our Cape Adult Medicine and Cay West locations.

Sample of Responsibilities:

• Provides excellent customer service to both our internal and external customers
• Oversees and directs functions of check-in and out, appointment scheduling, and general clinical operations.
• Responsible for checking daily scheduling reports and encountering tracking reports.
• Delegates responsibilities for clerical work activities and functions.
• Assists staff in understanding/implementing organizational policies and procedures.
• Helps develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying workload as necessary.
• Identifies, analyzes, and resolves work problems.
• Ensures that requests for information are handled promptly and effectively.
• Works with other staff to ensure efforts are coordinated and high-quality patient care is provided.
• Responsible for the physical appearance and functionality of the site.

Performance Requirements:

• Knowledge of medical charging, billing, and registration policies and procedures.
• Knowledge of departments and operational relationships.
• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
• Ability to communicate at all levels of the organization in a positive and effective manner.

Experience Necessary:

• A minimum of three (3) years of experience working in a medical practice and at least one (1) year of experience in supervision.

What PPC Offers:

• 30 years of growing with and supporting our communities
• Ability to advance within our organization
• Health, dental, vision, and life insurances
• 401(k) with company match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Employee appreciation week and events