Front Office & Community Coordinator

Socket.dev; Grandville (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Advent Rivertown in Grandville, MI is seeking a Front Office Coordinator to be the first contact for residents, families, and visitors. You will ensure a welcoming, organized front office environment and support daily operations.

Responsibilities include greeting guests, directing calls, managing appointments, maintaining records with discretion, handling mail and supplies, and assisting with data entry and events alongside multiple departments.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in a front office, administrative, or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Positive attitude and a team-oriented mindset.

Responsibilities

• Greet and assist residents, families, visitors, and staff professionally.
• Answer and direct incoming phone calls promptly.
• Manage scheduling and coordination of appointments and meetings.
• Maintain records and handle confidential information discreetly.
• Coordinate mail distribution and office supplies inventory.
• Assist with data entry, filing, and correspondence.
• Collaborate with departments to support community events.
• Keep the front office area clean, organized, and welcoming.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office Suite

Job description

Advent Rivertown in Grandville, MI is seeking a Front Office Coordinator to be the first contact for residents, families, and visitors. You will ensure a welcoming, organized front office environment and support daily operations.

Responsibilities include greeting guests, directing calls, managing appointments, maintaining records with discretion, handling mail and supplies, and assisting with data entry and events alongside multiple departments.