Advent PT Rivertown - Front Office Coordinator

Socket.dev; Grandville (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Advent Rivertown in Grandville, MI is seeking a Front Office Coordinator to be the first contact for residents, families, and visitors. You will ensure a welcoming, organized front office environment and support daily operations.

Responsibilities include greeting guests, directing calls, managing appointments, maintaining records with discretion, handling mail and supplies, and assisting with data entry and events alongside multiple departments.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in a front office, administrative, or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Positive attitude and a team-oriented mindset.

Responsibilities

• Greet and assist residents, families, visitors, and staff professionally.
• Answer and direct incoming phone calls promptly.
• Manage scheduling and coordination of appointments and meetings.
• Maintain records and handle confidential information discreetly.
• Coordinate mail distribution and office supplies inventory.
• Assist with data entry, filing, and correspondence.
• Collaborate with departments to support community events.
• Keep the front office area clean, organized, and welcoming.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office Suite

Job description

Front Office Coordinator - Advent Rivertown

Location: Grandville, MI 49418

Position Overview

Advent Rivertown is seeking a highly organized and personable Front Office Coordinator to join our team in Grandville, MI. The Front Office Coordinator will serve as the first point of contact for residents, families, and visitors, ensuring a welcoming and efficient front office environment. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced setting.

Key Responsibilities

• Greet and assist residents, families, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Manage scheduling and coordination of appointments and meetings.
• Maintain accurate records and handle confidential information with discretion.
• Coordinate mail distribution and manage office supplies inventory.
• Assist with administrative tasks such as data entry, filing, and correspondence.
• Collaborate with other departments to support community events and activities.
• Ensure the front office area is clean, organized, and welcoming at all times.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in a front office, administrative, or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Positive attitude and a team-oriented mindset.

About Advent Rivertown

Advent Rivertown is committed to providing exceptional care and services in a warm and supportive community environment. We value integrity, respect, and compassion in all that we do.

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