Front Office Associate

DECA Dental Group; Boynton Beach (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in Florida is seeking a Front Office Associate to greet guests, manage appointments, and support the dental team. You will be the first contact, delivering warm service and ensuring a smooth check-in and checkout process, with a focus on patient comfort and efficiency.

The role offers growth opportunities, modern tools, and a chance to contribute to community health, with benefits including medical and 401K. Travel to newly acquired offices may be required.

Qualifications

• Welcoming guests with a warm, friendly demeanor.
• Excellent communication and customer service abilities.
• Positive attitude with a focus on guest experience.
• Travel may be required for newly acquired offices.

Responsibilities

• Welcome guests and be the go-to contact with a warm first impression.
• Deliver outstanding customer service and ensure a positive experience.
• Manage appointment confirmations and adjust schedules as needed.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clean, organized, inviting office environment.

Skills

Customer service

Communication skills

Positive attitude

Guest welcome

Job description

Front Office Associate - Join us and be part of a culture where your smile truly matters

At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.

Job Summary

As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well‑being of the community.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep operations running smooth.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for both guests and team members.
• Assist with other tasks as needed to support the office and team.

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home.
• Exceptional communication and customer service skills to foster strong connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• Travel may be required for newly acquired offices.

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.